{"id":25,"date":"2012-07-30T09:54:59","date_gmt":"2012-07-30T09:54:59","guid":{"rendered":"https:\/\/suaponline.asmenet.it\/?page_id=25"},"modified":"2013-09-30T13:16:13","modified_gmt":"2013-09-30T13:16:13","slug":"help-desk","status":"publish","type":"page","link":"https:\/\/suaponline.asmenet.it\/?page_id=25","title":{"rendered":"Help Desk"},"content":{"rendered":"<p class=\"MsoNormal\" style=\"margin-bottom:0cm;margin-bottom:.0001pt;line-height:\n18.0pt;mso-outline-level:2;vertical-align:baseline\"><span style=\"line-height: 18pt; text-align: justify; font-size: 10.5pt; font-family: Verdana, sans-serif; color: black; border: 1pt none windowtext; padding: 0cm;\">Il servizio di Help Desk &egrave; erogato a Enti, imprese e cittadini utilizzatori del Suap online e&nbsp;viene espletato mediante l&#39;invio di una mail all&#39;indirizzo <\/span><a href=\"mailto:suap@asmez.it\" style=\"line-height: 18pt; text-align: justify;\"><span style=\"font-size:10.5pt;mso-bidi-font-size:11.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;\nmso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\ncolor:#0062A0;mso-fareast-language:IT;text-decoration:none;text-underline:none\">suap@asmenet.it<\/span><\/a><span style=\"line-height: 18pt; text-align: justify; font-size: 10.5pt; font-family: Verdana, sans-serif; color: black; border: 1pt none windowtext; padding: 0cm;\">.<\/span><\/p>\n<div align=\"center\" class=\"MsoNormal\" style=\"margin-bottom:0cm;margin-bottom:.0001pt;\ntext-align:center;line-height:15.0pt;vertical-align:baseline\"><\/p>\n<hr align=\"center\" size=\"1\" width=\"100%\" \/><\/div>\n<p class=\"MsoNormal\" style=\"margin-bottom:0cm;margin-bottom:.0001pt;line-height:\n15.0pt;vertical-align:baseline\"><b><span style=\"font-size:13.5pt;font-family:\n&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:\n&quot;Times New Roman&quot;;color:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0cm;\npadding:0cm;mso-fareast-language:IT\"><br \/>\n\tCosa occorre per accedere ai servizi del SUAP on line?<\/span><\/b><\/p>\n<ul>\n<li><i><span style=\"font-size:13.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:black;\nmso-fareast-language:IT\">una firma digitale <\/span><\/i><span style=\"font-size:\n13.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:&quot;Times New Roman&quot;;color:black;mso-fareast-language:IT\"><o:p><\/o:p><\/span><\/li>\n<li><span style=\"font-size:13.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:\nVerdana;mso-bidi-font-family:Verdana;color:black;mso-fareast-language:IT\"><span style=\"font-size: 7pt; line-height: normal; font-family: 'Times New Roman';\">&nbsp;<\/span><\/span><!--[endif]--><i><span style=\"font-size:13.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:black;\nmso-fareast-language:IT\">una posta elettronica certificata (PEC)<\/span><\/i><span style=\"font-size:13.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:black;\nmso-fareast-language:IT\"><o:p><\/o:p><\/span><\/li>\n<li><i><span style=\"font-size:13.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:black;\nmso-fareast-language:IT\">credenziali <o:p><\/o:p><\/span><\/i><\/li>\n<\/ul>\n<p class=\"MsoNormal\" style=\"margin-bottom:0cm;margin-bottom:.0001pt;text-align:\njustify;line-height:15.0pt;vertical-align:baseline\"><span style=\"font-size:\n10.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:&quot;Times New Roman&quot;;color:black;border:none windowtext 1.0pt;\nmso-border-alt:none windowtext 0cm;padding:0cm;mso-fareast-language:IT\">Per chiedere le credenziali, bisogna registrarsi nella sezione &ldquo;<\/span><a href=\"https:\/\/suaponline.asmenet.it\/tropea\/?page_id=35\"><span style=\"font-size:\n10.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:&quot;Times New Roman&quot;;border:none windowtext 1.0pt;mso-border-alt:\nnone windowtext 0cm;padding:0cm;mso-fareast-language:IT\">Registrazione e accreditamento<\/span><\/a><span style=\"font-size:10.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;\nmso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\ncolor:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0cm;\npadding:0cm;mso-fareast-language:IT\">&rdquo; nel menu principale. (Le credenziali sono valide in tutti i Comuni che utilizzano il SUAP Asmenet).<\/p>\n<p>\t<\/span><\/p>\n<div align=\"center\" class=\"MsoNormal\" style=\"margin-bottom:0cm;margin-bottom:.0001pt;\ntext-align:center;line-height:15.0pt;vertical-align:baseline\"><\/p>\n<hr align=\"center\" size=\"1\" width=\"100%\" \/><\/div>\n<p class=\"MsoNormal\" style=\"margin-bottom:0cm;margin-bottom:.0001pt;line-height:\n15.0pt;vertical-align:baseline\"><b><span style=\"font-size:13.5pt;mso-bidi-font-size:\n11.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:&quot;Times New Roman&quot;;color:black;mso-fareast-language:IT\">Assistenza Tecnica:<\/span><\/b><b><span style=\"font-size:13.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;\nmso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\ncolor:black;border:none windowtext 1.0pt;mso-border-alt:none windowtext 0cm;\npadding:0cm;mso-fareast-language:IT\"><br \/>\n\t<!--[endif]--><\/span><\/b><span style=\"font-size:9.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;\nmso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\ncolor:black;mso-fareast-language:IT\"><o:p><\/o:p><\/span><\/p>\n<p class=\"MsoNormal\" style=\"margin-bottom:0cm;margin-bottom:.0001pt;text-align:\njustify;line-height:15.0pt;vertical-align:baseline\"><span style=\"font-size:\n10.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:&quot;Times New Roman&quot;;color:black;border:none windowtext 1.0pt;\nmso-border-alt:none windowtext 0cm;padding:0cm;mso-fareast-language:IT\">Scrivere a:&nbsp;<\/span><a href=\"mailto:suap@asmez.it\"><span style=\"font-size:10.5pt;\nfont-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:&quot;Times New Roman&quot;;color:black;border:none windowtext 1.0pt;\nmso-border-alt:none windowtext 0cm;padding:0cm;mso-fareast-language:IT;\ntext-decoration:none;text-underline:none\">suap@asmenet.it<\/span><\/a><span style=\"font-size:10.5pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:black;\nborder:none windowtext 1.0pt;mso-border-alt:none windowtext 0cm;padding:0cm;\nmso-fareast-language:IT\"> indicando il proprio nominativo e recapito telefonico.<\/p>\n<p>\t<\/span><\/p>\n<hr \/>\n<p class=\"MsoNormal\" style=\"margin-bottom:0cm;margin-bottom:.0001pt;line-height:\n15.0pt;vertical-align:baseline\"><i><span style=\"font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;\nmso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\ncolor:black;mso-fareast-language:IT\">Per il corretto utilizzo dello Sportello SUAP si consiglia l&#39;utilizzo del browser&nbsp;&ldquo;<a href=\"http:\/\/www.mozilla.org\/it\/firefox\/new\/\"><span style=\"color:#0062A0;\ntext-decoration:none;text-underline:none\">Firefox&rdquo;<\/span><\/a><\/span><\/i><\/p>\n<ul>\n<li><span style=\"font-size:9.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;\nmso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\ncolor:black;mso-fareast-language:IT\">Per la lettura dei file firmati digitalmente<\/span><span style=\"font-size:9.0pt;mso-bidi-font-size:11.0pt;\nfont-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:&quot;Times New Roman&quot;;color:black;mso-fareast-language:IT\">&nbsp;<\/span><a href=\"http:\/\/www.digitpa.gov.it\/firme-elettroniche\/software-di-verifica-della-firma-digitale\" target=\"_blank\"><span style=\"font-size:9.0pt;mso-bidi-font-size:11.0pt;\nfont-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:&quot;Times New Roman&quot;;\nmso-bidi-font-family:&quot;Times New Roman&quot;;color:#0062A0;mso-fareast-language:IT;\ntext-decoration:none;text-underline:none\">cliccare qui<\/span><\/a><span style=\"font-size:9.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;mso-fareast-font-family:\n&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;color:black;\nmso-fareast-language:IT\"><o:p><\/o:p><\/span><\/li>\n<li><span style=\"font-size:9.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;\nmso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\ncolor:black;mso-fareast-language:IT\">Per la creazione dei documenti in formato PDF&nbsp;<\/span><span style=\"font-size:9.0pt;mso-bidi-font-size:11.0pt;font-family:&quot;Verdana&quot;,&quot;sans-serif&quot;;\nmso-fareast-font-family:&quot;Times New Roman&quot;;mso-bidi-font-family:&quot;Times New Roman&quot;;\ncolor:#0062A0;mso-fareast-language:IT;text-decoration:none;text-underline:none\"><a href=\"http:\/\/sourceforge.net\/projects\/pdfcreator\/\" target=\"_blank\">cliccare qui<\/a><\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Il servizio di Help Desk &egrave; erogato a Enti, imprese e cittadini utilizzatori del Suap online e&nbsp;viene espletato mediante l&#39;invio di una mail all&#39;indirizzo suap@asmenet.it. Cosa occorre per accedere ai servizi del SUAP on line? una firma digitale &nbsp;una posta elettronica certificata (PEC) credenziali Per chiedere le credenziali, bisogna registrarsi nella sezione &ldquo;Registrazione e accreditamento&rdquo; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/suaponline.asmenet.it\/index.php?rest_route=\/wp\/v2\/pages\/25"}],"collection":[{"href":"https:\/\/suaponline.asmenet.it\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/suaponline.asmenet.it\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/suaponline.asmenet.it\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/suaponline.asmenet.it\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=25"}],"version-history":[{"count":20,"href":"https:\/\/suaponline.asmenet.it\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions"}],"predecessor-version":[{"id":106,"href":"https:\/\/suaponline.asmenet.it\/index.php?rest_route=\/wp\/v2\/pages\/25\/revisions\/106"}],"wp:attachment":[{"href":"https:\/\/suaponline.asmenet.it\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=25"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}